About this course

High-Impact Mortgage Lending is a 6-unit online course for credit unions looking to expand homeownership in low- and middle-income communities, including among ITIN holders. This self-paced course is capped with a live, interactive workshop led by Inclusiv Mortgage experts. By the end of the course, you’ll identify concrete ways to adapt a high-impact program into your mortgage business. 

Dates & details: 

In this course, you'll work through videos, exercises, and documents each week on your own time and join weekly office hours with Inclusiv's Director of Mortgage, Bob Mundy. The only mandatory live component is a final capstone workshop, where you'll work with Bob and fellow credit unions to identify your mortgage program's next steps. You should expect to spend 2-4 hours per week on this course. Currently offered in English.  

  • Thurs, Feb. 5, 12-12:30 p.m. Eastern: Orientation
  • Thursdays, Feb. 12 through Mar. 12, 12-1 p.m. Eastern: Office Hours
  • Thurs, Mar. 18: Break / Final project working week
  • Thurs, Mar. 26, 12-2 p.m. Eastern: Capstone workshop


Eligibility:  

Inclusiv member credit unions with an existing mortgage lending program may enroll up to 3 participants. Due to the cohort nature of the course, space is limited.  

Pricing: 

Pricing information coming soon. 

Application

This course is offered twice a year, usually in Q1 and Q3. The next cohort launches February 5, 2026. Submit your application below to join the list for the next cohort.
Click to apply

Course curriculum

    1. Introduction and Your "Why"

    2. Course Overview

    3. Course Waiver

    4. Introduce yourself in the HIML Community!

    5. Interview with Rize Credit Union [Abridged]

    6. [OPTIONAL] Full-length Interview with Rize Credit Union

    7. Course Orientation - Sept 18

    8. Technical requirements and support

    9. Using the Thinkific Mobile App

    10. Course Pre-Test: Set Your Knowledge Baseline

    1. Module 1 Overview

    2. Acronyms and Property Types

    3. Conventional and Non-conventional Morgages

    4. Manual vs. Automated Underwriting

    5. Risk Pricing

    6. ARMs vs Fixed-Rate Mortgages

    7. Module 1 Quiz

    8. Module 1 Reflection Activity

    9. Office Hours with Bob! - Sept 25

    10. [OPTIONAL] Full Accessible Script - Module 1

    1. Module 2 Overview

    2. Definitions and Characteristics of ITIN Holders

    3. Risks and Challenges with ITIN Holders

    4. Alternative Credit Standards

    5. Best Practices for Underwriting with ITIN Holders

    6. Module 2 Quiz

    7. Module 2 Reflection Activity

    8. [OPTIONAL] Full Accessible Script - Module 2

    9. Office Hours with Bob! - Oct 2

    1. Module 3 Overview

    2. Mortgage Servicing

    3. Third Party Originations

    4. Safeguarding and Storing Collateral

    5. Module 3 Quiz

    6. Module 3 Reflection Activity

    7. Office Hours with Bob! - Oct 9

    1. Module 4 Overview

    2. Secondary Markets

    3. Loan Participations & the Inclusiv Loan Participation Marketplace

    4. Module 4 Quiz

    5. Module 4 Reflection Activity

    6. Office Hours with Bob! - Oct 16

    1. Module 5 Overview

    2. Financial Coaching toward Asset Purchase

    3. Module 5 Quiz

    4. Module 5 Reflection Activity

    5. Office Hours with Bob & Megan - Oct 23

About this course

  • 52 lessons

Instructor

Bob Mundy

Director, Inclusiv Mortgage

A seasoned professional in the mortgage industry, Bob Mundy has dedicated nearly 30 years to helping clients realize their homeownership dreams. A proud native New Yorker, Bob began his career as a loan officer, gaining invaluable experience at several brokerage houses in New York City. In a significant milestone, he co-founded The Mortgage Department, LLC, a Third-Party Origination (TPO) company that partnered with a variety of Credit Unions across the region, including notable institutions such as Actors FCU, NBC Employees FCU, NY Times Employees FCU, NYU FCU, and Neighborhood Trust FCU. In 2013, Bob was appointed by Actors FCU to spearhead their Mortgage Program, successfully launching their inaugural in-house initiative. His expertise led him to Inclusiv in 2015, where he initially served as an underwriting consultant. By 2020, he transitioned to an in-house role, where he played a pivotal part in establishing Inclusiv Mortgage as a leader in high-impact lending. His efforts provided Inclusiv Member Credit Unions with essential secondary market access, along with comprehensive guidance and training. In addition to his mortgage expertise, Bob is a licensed Real Estate Salesperson, having worked on both coasts. He currently holds his New York license with Compass, further enhancing his ability to serve clients in the dynamic real estate landscape.